Right of withdrawal
Right of withdrawal
Returns will only be accepted in the following cases:
-
Receiving a damaged or defective product.
-
Delivery of an incorrect product.
To arrange a return, please contact us within 7 days of receiving the goods at wein@novioundco.ch .
Returned products must be unopened and in their original packaging.
Return shipping costs are borne by the buyer unless the fault lies with Novioundco.